Our administrative team is ready to help you with questions about scheduling, financial policy and insurance, to make that part of the process as simple as possible.
We strive to work with each patient to develop a treatment plan that fits your schedule and financial situation. For your convenience we accept Visa, MasterCard and Discover. We also offer third-party financing with Care Credit. In many cases, patients can finance their treatment into affordable monthly payments with little to no interest.
We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance.
If you have questions regarding your account, please contact us at 412-387-6113. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame.
Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure.
At the office of Dr. Rebecca Pounds, we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. Your estimated co-payment is due at the time of service.
We make every effort to maximize the insurance benefits of each patient. We work with most dental insurance plans and are in-network providers for some dental insurance plans. Please call our office for more information.
Every insurance plan is different and, in many cases, our recommended treatment may not be covered by your plan. Dental insurance is very different than traditional medical insurance. In fact, most dental insurance maximums haven’t increased since the 1970’s. In more and more cases, we are finding that many patients have significantly less coverage than they think they do. Many plans do not provide 100% coverage for things like exams, preventive cleanings and x-rays. Crowns, dental implants, bridges, etc. are rarely covered at more than 50%. Veneers and other cosmetic services are rarely covered at all. More and more of our patients are discovering that their dental plan is really a “discount” on basic, minimum standard care. Don’t worry – we’ll work with you to explain your coverage and treatment options before every appointment.
Please ask a member of our team about your coverage, benefits, and treatment options. In some cases, you may be required to gather additional information directly from your employer.